Privacy Policy – Sustain Specialists

RFK Professional Services Ltd trading as Sustain Specialists (“we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, create an account, access our client portal, or engage our sustainability and environmental consultancy services.

LEGAL INFORMATION

  • Legal entity: RFK Professional Services Ltd
  • Trading name: Sustain Specialists
  • Company registration number: 16869359
  • Country of registration: United Kingdom
  • Website: https://www.sustainspecialists.com
  • Contact email: info@sustainspecialists.com

For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, RFK Professional Services Ltd is the Data Controller.

DATA PROTECTION OFFICER

We are not legally required to appoint a Data Protection Officer. All data protection enquiries should be directed to info@sustainspecialists.com.

INFORMATION WE COLLECT

We may collect personal data including names, job titles, business contact details, company information, sustainability and environmental data, uploaded documents, login credentials, IP addresses, analytics data and cookies.

PURPOSE OF PROCESSING

We process personal data to provide sustainability, environmental and ESG consultancy services including carbon reporting, sustainability reporting, disclosures aligned with TCFD, IFRS S1, IFRS S2 and GRI frameworks, policy documentation, payment processing, communications and system improvement.

LAWFUL BASIS

Processing is based on contractual necessity, legitimate interests, legal obligation and consent.

DATA STORAGE AND SECURITY

Data is securely stored using Firebase cloud infrastructure with appropriate technical and organisational safeguards.

DATA SHARING

We may share data with trusted third parties including Stripe for payments, Google Analytics for analytics and cloud hosting providers.

INTERNATIONAL TRANSFERS

Where data is processed outside the UK, appropriate safeguards are applied.

DATA RETENTION

Personal data is retained only for as long as necessary. Certain financial and contractual records may be retained for up to six years. Other operational and reporting data is deleted or anonymised when no longer required.

AUTOMATED PROCESSING

Some services use automated systems to generate reports based on client-provided information. These do not constitute legal, audit or regulatory advice.

MARKETING COMMUNICATIONS

You may opt out of marketing communications at any time.

COOKIES

We use cookies including Google Analytics and may use LinkedIn Insight Tag and Meta Pixel.

YOUR RIGHTS

You have rights under UK GDPR including access, correction, erasure, objection and the right to complain to the Information Commissioner’s Office.

BUSINESS TRANSFERS

Personal data may be transferred in the event of a business sale or restructuring.

CHILDREN

Our services are intended for business users only.

UPDATES

This Privacy Policy may be updated from time to time.

CONTACT

For enquiries contact info@sustainspecialists.com.